[Resolved]  ICICI Bank — huge losses due to cheque return reason late payment credit to account

Address:	110092
Website:	www.icicibank.com

Complaint against icici bank branch
Mayur vihar, phase – 2, delhi – 110092

Dear sir / madam,
I have drawn a cheque number is 937686 sum of 68, 875/- rupees for hdfc bank credit card payment for clearing which is present on dated[protected] for clearance the icici bank clearing timing is 12:30 pm but before clearing the cheque i have deposit in my account sum of rupees 61, 000/- early morning 11:00 am on dated[protected].
After deposit the amount i got clear statement from mr. Shiv ranjan have no cheque present inward clearing in my current account number is[protected] a/c. Name is ad-process before clearing the cheque timing 11:30 am after that i told to miss swati who is banks cashier for please credit my deposit amount into account because my cheque is under clearing process but due to all staff lazy work my deposit amount credit in my account after cheque dishonor / return due to fund insufficient ….
Before clearance i had remind to mr. Shiv ranjan please hurry to deposit amount credit into my account fast for cheque clearing the timing 12:00 pm but due to lazyness my cheque dishonor…
After that i met to branch manager for this solution but they had replied me this is your mistake not our fault instead of banks mistake and lazy work policy and all other banks executives misbehavior with me as manager and they have no exact idea about icici services always confused and misguides to me / customers..
Now these day icici has provide very cheap services in the banking sector have incomplete knowdgefull staff non co-operative also.
Due to too much bad experience more than 5 times i want to close my 2 current account ealier.
Now who will pay the below mentioned charges? :
1. Icici bank return charges
2. Hdfc bank return charges
3. Hdfc interest charges against late payment 3.5% + service taxes on entire due amount that is 63875/- rupees
4. My full day work schedule had wages for whole 1 day.
5. My cibil / credit history worthness negative reflection.
Please taken right action against branch manager and staff and pay to me all charges and confirm me who will pay and responsible those?
Otherwise i will lounge a complaint against branch and bank in rbi, ombudsman and consumer court for sum of 2, 00, 000/- rupees claim because its not first time…. I have face many time same problem…

I hope to hear from you soon.

Thanking you
Yours truly
Surjoahnne gupta
Ad-process
[protected]
[protected]
[protected]

Thanking you