[Resolved] ICICI Bank — I am complaining about money deducted without permission

shyamparamati

from Khammam, Telangana

Address:

500008

Dear ICICI, How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 654/- & 51/- & 32/- has been deducted from my account towards IN[protected] DP CHGS TILL JUL-18. At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

Regards,
Shyam

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Oct 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

ICICI Bank Customer Care's response Dear Shyam Paramati,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5bi2x) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

priyankamusle

from Mumbai, Maharashtra

I maintain balance but less than total amount pay. then icici not debited minimum amount and also they charge auto debit amount 450rs and gst 40.50 and cgst 40.50. they mention auto debit return fee is 250rs.

plz give me my money back

ICICI Bank Customer Care's response, Sep 3, 2018

Verified Support

Dear Priyanka Musle,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5bi2x_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team