[Resolved]  ICICI Bank — I am complaining or requesting about to refund my money

I am reseller and one army man approach to me for buying a product of value 3500.
Via a shopping card.
I dont know how the shopping card proceed to make payment but he said me that if he pays 5 rupees and send me qr code which i need to scan via phone pay and 5 rupees paid to him and there after total amount of 10 rupees will be credit to my account. As he said it happens to for 5 rupees but after that he send me the qr code of 1000 rupees as previous proceed i also pay 1000 rupees but thereafter it is not refunded (According to process of 5 rupees 2000 should be need to credit in my account, but it is not) so i need some guidance toward this i am the account holder of bank of baroda, but who do this transection with me is tha holder of icici bank. I am not sure that he does fraud with me or not. I am providing some details of both o[censored]s

My details -
Tejas mehta
[protected] & [protected]
Account number [protected]
Upi id - [protected]@ybl
Contact me for more detail

Other party details-
Arun kumar
[protected]
Upi id - [protected]@myicici
Name as per he send me addhar card photo-arun kumar, but as per upi id is - kaushilya

Please reply me
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Jan 9, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2019
ICICI Bank Customer Care's response
Dear Tejas Mehta,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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