[Resolved]  ICICI Bank — I didn't credited with refund yet

Address:600033

I had paid for the pass in office ride twice, but i didn't get my pass. I have contacted the support of office ride they told me they have processed refund manually. And given me the following details

Transaction id
Order id
Transaction amount
Payment mode
Transaction date
20190612111212800110168924873840436
Order —[protected]
1260
Ppi
[protected].17
20190612111212800110168926573823775
Order[protected]
1260
Ppi
[protected].19

Given the details for your refrence. Kindly check the same at your bank end.
Transaction id refund id settled date refund date transaction date refund type refund amount transaction amount
20190612111212800110168924873840436 20190621111212801300168926135219590 [protected].00 [protected].36 [protected].17 merc_to_bank 1260 1260

But i didn't receive amount yet, there are 2 money refunds pending from icici
Can you please check and confirm back.
This behaviour is not acceptable.
Please check and refund the money as soon as possible
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Aug 15, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (543182) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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