[Resolved] ICICI Bank — I have submitted terminal of icici merchant care
L
lalityadav4u
I have submitted their terminal in dec 20. They picked up through dtdc D75348356 by saying that covid time no one is available. But they are now asking terminal de-install slip to reverse termimal charges and other fee. I have written several emails.ro thier cistomer care and every time a new person reply same answer so not able to resolve this. Their customer support system is one way. In feb 21 month statement they reverse that but again applied in march saying that terminal not used for 75 days which they already have. I have written all emails that close my merchant id so that i get out from this circle. Merchant id 95353486, TID 33708861. I am harresed by them, totally frustrated.
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Aug 8, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (058991) in the subject line of your email. Our official will assist you.
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