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ICICI Bank — i recharged jio number on 7th march amount debited but recharge not done

I did recharge for my hip number on 7th march. Amount deducted but recharge was not done. I need refund for that transaction. I already complained on 7th itself but your company not refunded my money. I want refund to my account as early as possible. My jio number is [protected]. I did recharge on 7th march at 5pm. So please refund my money quickly.
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Mar 11, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
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Comments

In ICIC Bank Amount 415 as debited to my account saying ECSRTNCHGS050318, ICICI bank didnt given any information about these rules,

Ididnt get any information from ICICI Bank regarding EMI Deduction, any these type of charges,

Please return my Money.

Updated me the information.

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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
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    19099
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    2942
    Resolved
    9740
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    +91 22 2653 1414
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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