[Resolved] ICICI Bank — I want the late payment interest fees of 590 to be waived off

Pratiksha Kotian

Aug 29, 2022

Address:

Powai, mumbai

I have been an always punctual on my credit card repayment and I have made sure to pay back the full amount in the stipulated time limit. This time I was unable to as there was a glitch on the imobilepay app and after that I fell sick for a couple of days. This is the first time and I request ICICI Bank to waive off the interest charges.

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Oct 5, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwkw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team