[Resolved] ICICI Bank — I was being mailed the credit card bill months before I received the card

Utkarsha Mahajan

from Mumbai, Maharashtra

Address:

411013

I have mailed to the customer care many times about this matter that i received my card in the month of january and they have been adding onto my credit card bills since september, without the credit card being delivered. After the credit card was delivered i mailed them regarding the same and their was no reponse. This time i paid the minimum amount due the blocking of my card, which i would really favour now with the refund of the amount i have paid. You can check the transaction i have made and when the card was delivered to me and the billing amount mails i have been receiving since when. I would like you to take a action on this or i can complain about the same in consumer courts.

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Mar 19, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

ICICI Bank Customer Care's response Dear Utkarsha Mahajan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4rsyl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 17, 2018

Updated by Utkarsha Mahajan this issue has not been resolved yet.

Oct 17, 2018

Updated by Utkarsha Mahajan and now i have been recieving calls from the bank regarding my bills