[Resolved]  ICICI Bank — I was make payment for bharti axa life insurance but payment gone to india [protected]@icici

On 26 09 2018 night at 10.57pm i made payment 50160 through phonepe app for bharti axa life insurance but the payment gone to [protected]@icici
UTR:[protected], TXN ID-P1809262258252553362095 from my punjab national bank account, the amount deducted from my account but not credited to bharti axa life insurance company the payment gone to [protected]@icici so please shutout the problem with my trasaction & refund me soon as possible
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Nov 13, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5edcj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 13, 2018
Updated by [email protected]
Sir
Here i send you the details of transactions
Uid detail through image screen short

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