[Resolved] ICICI Bank — ICICI Amazon credit card not received

siddarthhegde

from Bengaluru, Karnataka

Apr 16, 2022

Address:

Bengaluru

In November 2021, I applied for an Amazon ICICI credit card.

However, I have yet to receive the card. I called customer service several times, but I was told that even though my documents were verified, my application was not found!

The customer service representatives always tell me that they have filed a complaint, but I have not received any ticket numbers to my registered phone number in the 5 months that I have been calling them on a regular basis!

I'm hoping that bringing it up here will at the very least get me a proper response.

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May 19, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03w2g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team