ICICI Bank — ICICI Amazon pay credit card. the payment was declined withheld due to security reasons

My transaction for 1, 41, 800.00 was declined due to security reasons, even though I had a limit of 2, 10, 000.00 and there were no dues. When I contacted their customer care, they replied that I could do the transaction because I had a limit of more than that, but the system was denying it. When I asked for any solution, they told me that there was no solution and I could just try again until it was possible. I talked with more than 10 customer care representatives, all of whom had the same reply. This is the message I received from Icici Band after I completed my transaction.

Dear Customer, transaction of INR 1, 41, 800.00 on ICICI Bank Credit Card XXXXXX is withheld due to security reasons. Please call our Customer Care.