[Resolved]  ICICI Bank — Icici amazon pay icici bank is denying to give reward points

As i am old costomer of icici bank
I use my card regularly

I done shopping for my family during last sale through amazon heavily
Because of amazon pay rewards are great for me in the discount season but they fraud me and not denying to give me my 14500 rewards point in to my amazon pay account

There costomer service agent told me today that i[censored]r reward points go over 10000 it will be on hold for investigation. What rubbish is this

There is no term and condition in there any documents

They just fraudulent every one with selling products and refusing to give cash back

Amazon pay icici card is for giving cashback
How can they denied by saying its over 10000 rp so we are investigating
Plz help

I will stop using this rubbish card after this issue resolve and icici will loose genuine customer for sure