ICICI Bank — Icici atm cash withdrawal related

Address:

North East Delhi, Delhi, 110032

5 july.. i went to icici bank atm, where i provide input for rs 7000withdraw amount.. but no cash provided by machine so i tried again for 5000 but again no such amount given then i did my last attempt for rs 2000.., but no such amount provided by atm…

Then i went to other bank atm.. this time i successful for rs7000 cash withdrawal…later i got 4 messages of debits…

After contacting to your customer care agent, she said that rs7000 and rs 2000 has been reversed but rs 5000 amount is in processing stage so pls check after 24hour.. but i did not get the 5000inr from last 24 hour…
Then i again made a call to customer care they said…the amount has been withdrawn.
I said, i don't even withdrawn a single coin. then how could this happen…

So hereby i am requesting you to please please look in this issue/ problem…

Went to icici bank atm on 5 july.. about 9:45pm to 9:50pm
Amount not received but debited-rs5000
Location of atm-rohtash nagar, shahdara, east delhi-110032

Please help me for urgent reversal…. rs5000means me and my family a lot…

Account number[protected]