[Resolved]  ICICI Bank — icici auto debit facility on savings account to pay icici credit card

Hi, i opted for auto debit facility through my online savings account to pay my icici credit card bill on due date. I do not understand when you are paying from icici savings account to icici credit card, how can there be any charge if there is no sufficient balance to debit? Even if there is any charge, why it is not highlighted during registration for the facility? Only on calling customer care, i came to know of such a charge which is around rs. 1445.02 + 18% gst on 8th march 2020. Now i have to pay this charge and charges for not paying on time to same bank for credit card. Its a double charging system by icici.

This is just hiding details and fooling icici customers by giving such online facilities. I would request any such charges should be shared during online registration. And in this case, as information is not shared during registration, i would request a refund on the charges collected.