ICICI Bank — icici bank and credit card services are not transparent charging unexpected fees | |||||
Hello sir, I am owning icici savings bank account with mindspace branch and credit card for last 5 years. I have configured icici credit card bill for auto debit from my savings bank account through netbanking. Very recently due to some reason, i have removed the auto debit function through netbanking, which was successfully removed. I could see no icici credit card as biller and no scheduled transactions for that month. But, for that month i was charged 1000rs including 18%gst on auto debit return fee as there are no funds available in my bank account for auto debit. When i called the customer care, i was informed that the auto debit is still active but, the same is not reflecting in the netbanking portal. Meaning i was charged 1000rs due to issues with their netbank services. I was very upset with this. This is not all acceptable. Was this information helpful? | |||||
ICICI Bank customer support has been notified about the posted complaint. | |||||
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