ICICI Bank — ICICI Bank ATM card - money not received but deduct the balance

Address:

Bangalore, Karnataka

Dear sir,

I Roopa .H having an a/c in the ICICI bank a/c no [protected]
when i tried to withdraw rs 2000 Once rs2000 totally rs4000 from my a/c[protected] on 30 th November(Today) around 1:30 pm from the AXIS atm SRINAGAR (Bangalore) at the time atm machine switched off so that i could not recievd any money nor any reciept from the atm.
but when i checked the balance from the other atm after an hour the balance was deducted from my a/c.

sir i have already given the complain to the ICICI Bank customer care and also sbi malakapuram but till now no any reply come not the money .

so iam requesting you to take necessary action
my mobile no .[protected], [protected], [protected].
thanks