ICICI Bank — icici bank atm money not dispensed but amount debited from my account

Address:

560054

Money not dispended but balance get deducted

I am a customer of state bank of india (S/b a/c-[protected]).

On 31/10/2017 around 13:52 hrs i had used icici bank atm) in bangalore (560054) for money withdrawal but the txn failed with a network error. I had try one more time. But the result was same. For one transcation the money is credited to my sbi account. But for the second one i did't got the money till now. Pls quickly slove this issue and return my amount.

Please investigate and get it credited back to my sbi s/b account asap.

The feedback says that icici delays this kind of complaints abnormally which is a concern to customers.