ICICI Bank — ICICI Bank Atmdec

ICICI Bank — ICICI Bank Atmdec

V Venkatesan Thavamani Jul 7, 2023 Jul 7, 2023 This thread was updated on Jul 7, 2023

Dear Sir/madam, I am having my saving account in ICICI bank. 7th July 2023 Rs. 28.50, Rs 27.51, Rs 27.28, Rs 24.50, Rs 24.31 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although I was having enough balance at that time. Moreover, it is also not legal as per RBI rule. Transaction details : ATMDEC CHG/[protected]/2914+GST ATMDEC CHG/[protected]/2914+GST ATMDEC CHG/[protected]/2914+GST I want a proper justification +1 photos Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 7, 2023

Verified Support

Dear Venkatesan Thavamani, we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.