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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 30

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S
Salil maheshwari
Jul 5, 2023
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I recieved message from vk ICICI b and ax ICICI bank on my mobile number [protected] that some user id. ANANDAGA. I have not created any such id
ICICI Bank customer support has been notified about the posted complaint.
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    RanjithSMogaveer
    from Bengaluru, Karnataka
    Jul 4, 2023
    Jul 5, 2023
    This thread was updated on Jul 5, 2023
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    Address: Vyalikaval, malleshwaram, Bengaluru

    I have purchased Vivo 27 Pro 5G mobile from croma store on March 10th 2023 and got an 10% cashback offer for ICICI credit card Rs.3500. It should be credit before 90 days but now 110 days over and still its not received. Can you please check and confirm.

    Credit card number - XXXX XXXX XXXX 8003
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0xbh8) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      davebajaj
      from Gandhinagar, Gujarat
      Jul 4, 2023
      Jul 12, 2023
      This thread was updated on Jul 12, 2023
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      Address: Sector 6C Plot No 883-1 ; Gandhinagar - 382006

      Address: Sector 6C Plot No 883-1; Gandhinagar - 382006; Gujarat

      Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.
      It Maturity date / Redemption date as mentioned is 29.06.2023.

      There is no trackability of this bond.
      How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

      Haresh Jerambhai DAVE
      phone: [protected]
      Email: [protected]@ipr.res.in
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xa2x) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        vinay_ank
        from Mumbai, Maharashtra
        Jul 4, 2023
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        We have one bond of ICICI MONEY MULTIPLIER BOND 0898 MMB. We are not able to have information for how to redeem the bond. Can it be possible to redeem this bond.
        Date of Purchase : 05.10.1998
        Bond Holder Name : Dhruv P Patel

        Thanks & Regards

        Vinay Patel
        ICICI Bank customer support has been notified about the posted complaint.
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          V
          Vinaykamat
          Jul 3, 2023
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          I have availed internal lounge service at Al Maha Doha airport on 12th May 2023. The amount was deducted from my account. ICICI bank has been informed and service request have raised . They told the amount will be credited after 30 days. It is past 30 days and still no action from the bank. I have sent several reminders but each time they open the service request SR[protected] / SR[protected] and close with reversing the charges. Bill of 230 Qatar riyal was sent to them as a proof.

          Thank You
          Vinay Kamat
          ICICI Bank customer support has been notified about the posted complaint.
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            V
            Vidyashree T
            Jul 3, 2023
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            ICICI bank is deducting money from my account since Feb 2023 with the description 'ICICI Bank — nach ad rtn chrg'. I work for one of the big four company and with the current client that I work I should not be holding any funds or accounts with Prudential. Hence, I wanted to stop investing and sell out the holding. While I spoke to my so called RM Dhanashree at ICICI bank, she asked me to stop making the payment to the SIP/Mutual fund. However, she never informed me to go ahead and cancel the mandate from the ICICI bank. So far I have lost Rs. 4796.57 from my account. This is so insane and the RM never educated to be what next steps needs to be done on this issue. Also, while I spoke to the Phone banker one lady by name Sowmya asked be to cancel the NACH mandate from the net banking and said that my money will be refunded. Later while I tried the option it says there is no Mandate that is registered under my account, but the ICICI bank people are happily deducting money/ This real insane and so contradicting with the money that is getting deducting from my account. I nee your help and support in this matter please!
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sduhun
              from New Delhi, Delhi
              Jul 3, 2023
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              Regarding fraudulent activities and misrepresentation of services by ICICI sales executive. He said taht the card machine we obtained from ICICI Finserv was completely free of any fees or interest deductions. However, after so many fee deductions to our utter surprise, we have recently received a message indicating an EMI deduction of INR 4, 130 and INR 8850 per month. These deductions are completely unknown to us. Even sales executive manipulated and deceived my elderly parents into signing numerous documents, including the opening of an ECS account without their knowledge or consent. This is a clear case of financial fraud, as my parents were misled and taken advantage of. They are now burdened with paying for a card machine that was initially promised to be free. Attempts to rectify this situation have been made by my parents, who approached their bank to close the ECS account. However, the bank has stated that an NOC (No Objection Certificate) from ICICI is required before they can proceed with the closure. I have raised so many complaints but didn't get any response from any source. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

              TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Shivam5017
                Jul 2, 2023
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                Myself Shivam Malik, 757.17/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  AnguchamyP
                  from MADURAI, Tamil Nadu
                  Jul 2, 2023
                  Jul 11, 2023
                  This thread was updated on Jul 11, 2023
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                  Last month, i had to withdraw some cash at my home branch.

                  Fast forward to a few days back, when I was checking my statement, I could notice a charge of around 12, 390rs on 29th june. I enquired with the customer care and I was told that these were the cash deposit charges.

                  So firstly, I want to ask why was I misguided by the teller at the branch about not having any cash deposit charges?

                  Secondly, why didn’t I receive any sms/email notification when my account was debited for the said charges? Why was the debit a silent one?

                  I have been holding an acc with ICICI since 3 years now and this was a very disappointing experience.

                  I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debiting the money. I am really worried about this deduction.

                  I would request the team to kindly look into it and reverse the charges or I might need to go via the Banking Ombudsman route to get this settled.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 04, 2023
                  ICICI Bank Customer Care's response
                  Dear AnguchamyP, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0x9rw) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jul 11, 2023
                  Updated by AnguchamyP
                  The Mail ID is protected, How can i get that
                  Jul 11, 2023
                  Updated by AnguchamyP
                  Some how i found the email, and send a email to [protected]@icicibank.com
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                    U
                    Uma Janavi
                    Jul 1, 2023
                    Jul 2, 2023
                    This thread was updated on Jul 2, 2023
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                    Unable to unblock UPI transactions

                    I'm unable to send / receive money through my UPI ID linked with my ICICI SB account. I reached out to branch but they asked to call customer care at 1800180. I tried calling the customer care number but there is no option for unblocking my UPI in the IVRS system.

                    I reached out to my bank staff but no use. ICICI Bank has very poor customer care service. For loan offers, they keep calling incessantly. But when customers are...
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                    L
                    l@a@v
                    from Hyderabad, Andhra Pradesh
                    Jul 1, 2023
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                    Address: Huzurnagar, 508204

                    Dear ICICI,
                    Last month June 29th 2023, I got deducted 472/- for Cashtxnchgs-branch-may22+gst. I don't know why you had done this.. I should know why ICICI Bank is deducting.. Please resolve my issue..
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Shoebkhan10
                      from Hyderabad, Telangana
                      Jul 1, 2023
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                      I am Mohammed Shoeb khan and my account was deducted with rupees 826 on 28 June 2023.
                      I haven't used my trading account since a year and it's not even active.
                      I have placed no trades and had zero holdings in my account.
                      My money was automatically deducted without any notice and I need my money back as soon as possible.
                      I want a complete refund
                      ICICI Bank customer support has been notified about the posted complaint.
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                        I
                        iamsudiptasen
                        from KIRNAHAR, West Bengal
                        Jul 1, 2023
                        Jul 2, 2023
                        This thread was updated on Jul 2, 2023
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                        I was charged DP charges Rs.826 on 27th June 2023. I never put in a request to open a Demat account in ICICI Bank but just today (1st July 2023) from internet banking I came to know that I have a Demat account in ICICI Bank. Though I never buy and sell any stocks from ICICI bank Demat account. So why the DP charge was being charged? Please refund my money.

                        I attached a photo of the statement for reference. I am talking about the 2nd transaction in the photo.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wks6) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          singhm_1981
                          from Navi Mumbai, Maharashtra
                          Jul 1, 2023
                          Resolved
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                          Resolved

                          Amount deducted via CMS/[protected]/ADTPSLSIPG__[protected] ON 01 JULY 2023 from ICICI Bank account of Amount Rs. 31300. ICICI Bank customer care replied that amount is deducted via ECS Auto debit e-mandate and has no information of merchant who requested this auto debit.

                          I have not issued any cheque, or e-mandate nor I have any SIP or insurance.
                          Jul 1, 2023
                          Complaint marked as Resolved 
                          Got the information and satisfied.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            E
                            edc0120
                            Jul 1, 2023
                            Jul 1, 2023
                            This thread was updated on Jul 1, 2023
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                            Hello team I've noticed that over the past 12 to 13 months, a monthly amount of between 550RS and 600RS has been deducted from my icici account. I have no idea what this deduction is about and don't even started any scheme from my side. so could you please explain what this deduction involves and let me know how can i get my money back starting in June 2022?
                            awaiting your response
                            Email:[protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear edc0120, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0wiwb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              J
                              Javii007
                              Jul 1, 2023
                              Jul 2, 2023
                              This thread was updated on Jul 2, 2023
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                              Why ?? Deduction of Rs.826 in name of dps chgs

                              I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction ' DP CHGS TILL MAY-23'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with...
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                              Javii007
                              Jul 1, 2023
                              Resolved
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                              Resolved

                              I am Javed Shaikh, ICICI Bank account holder.

                              an amount of rs 826.00 has been deducted from my account in the name of dp chgs till now from on 27 jun 2020.Today is 1 July 2023.

                              I have never activated and used my demat account.There was no prior notice of deduction and i haven't received any deduction message.

                              I need my money back & please close my DEMAT account as well if it is still opened by you and am ready to post on social media in case issue not addressed.
                              Jul 1, 2023
                              Complaint marked as Resolved 
                              I want my money back that's it no offence. peace out. ☮️
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Mr. Rajpurohit
                                Jun 29, 2023
                                Jun 30, 2023
                                This thread was updated on Jun 30, 2023
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                                I have try to transfer money from my ICICI account by net banking but its failed with below error.
                                Error - "Dear Customer, Internet Banking transaction of Rs ***** could not be completed, due to security reasons."

                                That time i have very much emergency but unable to don this transaction.

                                I contacted with customer support also but they cut my call without my help.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Sir, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0wgmp) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Nirav Motka
                                  Jun 29, 2023
                                  Jun 30, 2023
                                  This thread was updated on Jun 30, 2023
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                                  Non-trackability of icici bajaj scooter bond-four and how to redeem

                                  I am Niravkumar chandubhai patel writing on behalf of my father chandubhai nagarbhai patel

                                  Mr. chandubhai nagarbhai patel is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 06.08.1999.

                                  It Maturity date / Redemption date as mentioned is 06/01/2026

                                  There is no trackability of this bond.
                                  How do we redeem it at maturity? Where we approach for redemption?br...
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                                  Nirmal Gandhi
                                  from Hyderabad, Telangana
                                  Jun 29, 2023
                                  Jul 15, 2023
                                  This thread was updated on Jul 15, 2023
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                                  I have a Demat account in ICICI bank for 6-7 years now. When I checked my bank transactions and I found that there is one debit transaction ' DP CHGS TILL MAY-23'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Is there any update on this complaint.
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