[Resolved]  ICICI Bank — ICICI Bank CashTxnChgs-Branch-Aug22+GST

Address:THANE BELAPUR RD GHANSOLI, 400701

Hi Team,

Account Number:[protected]
Transaction Date: 29 Sept '22

I am ICICI account holder, 29 Sept '22 month my account got deducted as "CashTxnChgs-Branch-Aug22+GST" charges without my knowledge.

Rs 4897

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges have been already deducted from my account in this month. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.
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Sep 30, 2022
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
Sep 29, 2022
Updated by farazunicode
Regards,
Faraz ahmad
+91-[protected]
Verified Support
Oct 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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