ICICI Bank — ICICI bank charged penalty and my account balance is marked in negative

Deepa Marudhachalam

Address:

Trichy road branch , Coimbatore

I am facing severe financial crisis in this COVID 19 pandemic situation . My loan due date is 5 th of every month. I am unable to pay my loan due on time. ICICI bank charged penalty and my account balance is marked in negative. I thought to clear my due on 11/06/2020. I transferred the amount to respective loan amount. But they marked it as lien, it shows in available balance not main balance.

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2020

ICICI Bank Customer Care's response Dear Deepa Marudhachalam,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0os6j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team