[Resolved] ICICI Bank — icici bank charges

vikasgoddubarla

from Mumbai, Maharashtra

Address:

Hyderabad, Telangana

Hello,
I am vikas i have a salary account in icici bank and a credit card too.
So when i need some money i have withdraw from my nearest atm center rs. 200 and in the next day they have charged me 354 rupees as a charge of atm with draw without noticing me, i didn't even see that they have deducted money again i withdraw 200 for 2 times again they have charged 354+354, so here i have withdraw for 3 times 600 but, they have charged me 354+354+354= 1065 i have withdraw only 600 they have charged me 1065. Its more than 70% of charge, is it fare?? How indian government has been accepted this proposal there is not even single line about their charges. So what can i do now i have paid to them 1700 for withdrawing 600 rupees. Please make a serious complaint on this

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Feb 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 07, 2019

Updated by vikasgoddubarla i have withdrawn my money from Credit Card

Verified Support

Jan 07, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5k8w5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 08, 2019

Updated by vikasgoddubarla i have called customer care but they have told me we will charge money we won't give back to you, the Credit card customer care executive has told that you have to ask us about money deduction before withdrawn from ATM. do you think is it correct response. charging 354 rupees for 200 means what? is it fare amount?

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Comments

sahanurislammolla

from Kolkata, West Bengal

Sir/madam, i want to do'nt accept any transactions by icici bank credit card. I want to pay ani amount for the marchent but eror massege show to me ( Dear Customer, transaction of INR 1, 950.00 on ICICI Bank Credit Card XXXXXX9 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.) please help me.

ICICI Bank Customer Care's response, Jan 7, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5k8w5_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team