ICICI Bank — #ICICI Bank #Cheaters

Address:

560048

I along with my family tried to build a long lasting relationship with bank which was not reciprocated. I was clearly told that there is no pre closure charges for my car loan after 2 years. When I mentioned the same thing today while closing my loan at HSR Layout, Sector 1 Branch, I was told that you cant be given this wave off because you don't have agreement which states the same. Trusting on the bank I didn't keep that document even if it was provided to me. Finally I ended up paying pre closure charges. I called customer care later to address this, they acknowledged that you pre closure charge should be waived off its clearly mentioned and asked me to visit the branch again but sadly I cannot take a day off again and visit a loan branch which so far away from where I put up. I requested them to register a complaint against the branch to which they clearly denied. I spoke to Mr. Shiva!