[Resolved]  ICICI Bank — ICICI Bank Complaint about CashTxnChgs-Branch-Jul22+GST

Hi,

I am an ICICI account holder, Aug'22 month my account got deducted as " CashTxnChgs-Branch-Jul22+GST" charges.

30 Aug 22 - Rs 5, 193.48

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

I want to refund this. It's worst management. You are charging SMS alerts, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate it.
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Oct 2, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bykl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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