ICICI Bank Complaints & Reviews

I, Iti Bansal, did payment for Delhi University examination fee rs 1710 by net banking with Citrus payment solutions on 19th April, 2022.

Ref no. is [protected]IGANKJNYN4

The payment was successful from my end, I confirmed it from my Bank end also, but it is not reflecting on the portal.

So I request you to please look into the status. Please resolve my problem as soon as possible as it is blocking my semester result.
I will be highly obliged to you for this.

Thanks and Regards
Iti Bansal

Hi,

I am an ICICI account holder, Aug'22 month my account got deducted as " CashTxnChgs-Branch-Jul22+GST" charges.

30 Aug 22 - Rs 5, 193.48

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

I want...

I have tried paying for my vacation using ICICI - Zest cardless emi on Make My Trip.
The transaction failed for the first time and I tried it once more. Again the transaction has failed.
So both the cardless emi transactions have failed.

Then I paid for the vacation using my Axis bank credit card. The transaction was successful.

After a few days I received two SMS stating that EMI's will be debited from Sept 3rd, 2022 for both the loans.

I have contacted the bank many times on the phone and even written many emails with the document of which Make my trip has shared that the transactions are failed.

It's been more than a month but still my issue is not resolved.
It's just the bank is asking me to connect with Make my trip and Make my trip is asking me to connect with the bank.
I guess Make my trip has nothing to do with a failed transactions. So please investigate these transactions properly and get the loans cancelled.

Meanwhile I will remove the money in ICICI bank and make it zero, until this issue is resolved.
Please close this issue as soon as possible.

I have copied the same issue to [protected]@icicibank.com and [protected]@icicibank.com as well.

Loan ID 1: LCFBNG[protected]
Loan ID 2: LCFBNG[protected]

Mobile Number : [protected]
Email id: [protected]@gmail.com

Please feel free to contact me to resolve this issue.

Thanks
Ch Sai Sudhakar

Hello Sir

Without any messages and notifications how can you auto debit my money..? What is happening from your side.

Whats charges is this ECSRTNCHG01?
Almost 3 thousands I had spent this without getting any notifications Please resolve fast icici is helpful I know....

Hello,

I see 2 "ECSRTNC" charges deducted from my account 2 times first 589 and 576.
Please look into it . I have not received any prior message or email or any call before deducting that amount.
Why this amount is deducted two times??
After deduction also no message was sent i check my app thats when i see the deducted charges .

In my cibil report there is showing one icici bank credit card ending with xxxx2467. With credit limit Rs. 50000. Please find the attached portion of my cibil report. Kindly request you to check and clarify the same.

I didn't recieved any credit card from Icici bank.

I have a concern on my credit card statement. I did two hotel booking transactions on 26th Aug 2022 and I see markup and IGST is charged which is fine and acceptable. But since the merchant confirmation was not done, my transactions were reversed by booking.com and I see ICICI has charged markup fee and IGST for reversed transactions as well. This is wrong.

Same transaction was done in HDFC and markup and IGST was reversed by HDFC when the transaction was unsuccessful. Seems ICICI is looting money! Even after many follow ups with the ICICI team no response. When we raise a complaint with ICICI online generated SR is also not shared with customers. Not sure why ICICI is not working as customer friendly.

578.24 rupees are automatically deducted from my account without my knowledge as EBA/NSE charge. I want refund.

I wanted to withdraw PF from icici alumni site from PF tab...but only PF tab is always showing server issue other tabs are working but it's only for PF tab... i kindly request to resolve the issue

A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2750 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: Mukesh Kumar Jain
Bond Holder No: 2101-146
Certificate No.: 141868

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need to approach IEPF to get a meagre amount from them

I request for taking up the issue suitably for early redressal i.e. to get full face value amount of bond.

Dear Concern,

I'm writing this email to highlight the issue of my credit cards reward points.I tried to find my reward points on my net banking but could not get success.

My details as below

Name Raj Kumar

Please help on this.

Regards,
Raj Kumar
[protected]...

I have been an always punctual on my credit card repayment and I have made sure to pay back the full amount in the stipulated time limit. This time I was unable to as there was a glitch on the imobilepay app and after that I fell sick for a couple of days. This is the first time and I request ICICI Bank to waive off the interest charges.

I transferred the emi amount manually on before auto debit emi date to the respective merchant account number. last 2 months 3 times debited, please check once attachment also.
None of the customer care numbers are working and i am unable to report this issue.
email id-- kasvarma.[protected]@gmail.com
contact number- [protected]

Dear Sir,
I have got the Personal Loan from ICICI bank .I am paying the Loan due on of the every month. My acount got debited ECSRTNCHGS 367.35 on 17/08/2022 and 222.63 on 18/08/2022, Please revert me at the earliest.
Thanks & Regards,

I had submitted a complaint few days back. I received a response from ICICI bank to address my concern on particular ID, I commented twice on their comment, about incorrect email provided and received no response. Kindly share me the correct email. If i do not receive a proper response i will have to highlight it on social media platforms. Bcz I am being diligently tortured by your team.

I was using ICICI Direct iOS mobile app. Till 25th May 2022, the app was working fine, but starting from 26th May 2022 the Intraday Orders started converting into MTF automatically, and according to MTF charges getting deducted.

I was having a neo plan, so on every Intraday buy/sell the charge was Rs. 20/-, but this auto converting to MTF the charges were collected Rs. 0.55 on transaction amount from me.

I suffer from a loss of nearly Rs. 5000/- instead of Rs. 20/- because of ICIC Direct app issue.

I tweet this issue with valid proof, and after this their Tech team resolved it, but they refuse to refund the money.

User details
id sj5441
mobile [protected]

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.
I am Varun Singh plz resolve my problm

Please provide proper explanation for the Charge Taking Certificate and ReportngAuthorityFinal SignOff pending issue and Final settlement not received since 2years.

I would like to bring to your notice that the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th aug, 2022. Could you please assist me regarding this. Please find the attachment regarding the same.

My ICICI Bank credit card was closed more than 2 Years ago but it is still showing in my CIBIL as Active . Due to which my CIBIL is Low.