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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 81

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P
papu606
from Kolkata, West Bengal
May 27, 2023
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Address: Athgarh, Cuttack, Odisha

I never opened or used demat or trading account. And my account got deducted Rs. 826.00 on the head of DMC DP CHGS. Kindly refund soon.
ICICI Bank customer support has been notified about the posted complaint.
Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    papu606
    from Kolkata, West Bengal
    May 27, 2023
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    Address: Athgarh Branch

    I dont have any demat or trading account. I have no idea why you people have charged DMC DP CHARGE of Rs.826.00. kindly refund immediately.
    ICICI Bank customer support has been notified about the posted complaint.
    Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Pradeep Kuss
      from Gwalior, Madhya Pradesh
      May 27, 2023
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      Address: ICICBANK MUMBAI
      Website: www.icicibank.com

      I am Pradeep Kushwah . 826.00 Rupees has been deducted from my account[protected] DP CHGS TILL APRIL -2023) DP charges on

      Why this amount deducted tell me in more details

      message to my mobile. I need justice and my money back immediately.My Account Number is - [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Pradeep, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8n) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        alik033
        May 26, 2023
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        After checking my bank statement, and found 826 had been deducted as dp chgs till apr-23 from my account on 26/05/2023.

        I have never opted for or activated demat account services and never used my demat account. There was no prior notice. I was not informed at all by the icici bank regarding this. There was no sms to my registered mobile number for this deduction.

        Please refund rs 826 back immediately with the charges which have been deducted in the past also and close this demat service.

        Account number –[protected]
        Transaction date – 26/05/2023
        Transaction remarks – dmc/in[protected] dp chgs till apr-23
        Withdrawal amount (INR) – 826.00
        ICICI Bank customer support has been notified about the posted complaint.
        Dear alik033, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va9g) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Brahman108
          May 26, 2023
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          Never opened nor used ICIC Bank Demat account but 826 has been deducted from my AC.

          AC:[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqzp) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Abhikr53
            May 26, 2023
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            I had made a payment of 46000 for an outstanding amount on my credit card from my SBI account. This was done through phonepe app and 1 rs was taken as their platform fee and hence a transaction of 46001 was made on 4th May 2023.
            This transaction is showing success in Phonepe account and the phonepe team has also confirmed that payment has been made. But still the same is not being reflected in my credit card.
            It is more than 20 days now and no action has been taken both by Phonepe and ICICI bank. While Phonepe has just claimed that they cannot do anything about it and has asked me to contact the bank with a reference ID, The bank has generated a service request which is open for some time now and no progress has been made on their end.
            The details of the required transaction are as follows:
            Mode of Payment : Phonepe UPI
            Date of Transaction : 04.05.2023
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr3i) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Nishtha Desai
              May 25, 2023
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              Renewed credit card was sent to my official address. I am on vacation. Credit card was returned undelivered. Can you send it to my residential address.
              Jyoti Pawar
              Mob no [protected]
              [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr3p) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                sduhun
                from New Delhi, Delhi
                May 25, 2023
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                Address: F-69 Arya Samaj Road, Uttam Nagar, New Delhi

                My parents are both 50 plus years old and run a small business. A few days ago, an ICICI executive named Anoop Kumar Singh visited their store and forcefully provided them with a card machine. He assured them that no charges would be levied on them for using the machine.

                However, to their surprise, the bank has recently deducted an annual fee for the machine from their account. Despite repeated attempts to reach out to the customer service department, they have been unable to get through to anyone. The calls keep getting disconnected.

                I am writing to request your help in resolving this issue. We would appreciate it if you could look into this matter and help us get the annual fee refunded. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

                TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2023
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr0a) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Jul 03, 2023
                Updated by sduhun
                Can I get the email add again? It says its protected.
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                  M
                  marwadi.bhai
                  May 24, 2023
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                  I have ICICI Bajaj Scooter Bond. It is maturated on 21st May, 2023. I don't know where to contact for the perticular issue as there is only ICICI Bajaj Scooter Bond mentioned on the copy. Please help me with that.

                  I am attaching the bond copy below. Please check and provide the needful solution

                  Thanks
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr1u) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Nitesh kumar pawar
                    from Chandigarh, Punjab
                    May 24, 2023
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                    Resolved

                    Address: Sector 35 Chandigarh

                    My name is nitesh kumar pawar I am facing the issue with icici bank they deduct 590rs name of ECSRTNCHG02_050523_SR[protected]GST
                    Every month 4 to 5 times I don’t know why this charges.
                    In two day they deduct more than 4000rs
                    May 24, 2023
                    Complaint marked as Resolved 
                    I want my all money back
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr2w) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      nandu191190
                      from Rajkot, Gujarat
                      May 24, 2023
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                      I have icici bajaj bonds which is matured on 21/05/2023

                      For redeem I contacted on [protected]@icicibank.com but there is no such response

                      Please cooperate with all customers
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        Abkit Dutta
                        May 23, 2023
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                        My father had bought children growth bond -022001-cgb. Date of allotment was 28.08.2001. It is due to mature on 28.08.2022. My father had visited two of our nearest icici branches but has received no help, they just gave him two email ids: [protected]@3i-infotech.com & [protected]@icicibank.com, and I have mailed them to understand the procedure for redemption, but they haven't been responding to my mails. It is absolutely shameful that ICICI doesn't value its investors at all, I am also a customer of ICICI bank, this kind of treatment makes me want to close my bank accounts as well with them. So, unless I receive immediate resolution, I would take this matter to sebi, everyone knows about ICICI's corruption, sebi would bar them from raising money then. Also would take this matter up with RBI and consumer forum. This behaviour and approach is unacceptable. You can contact me at [protected]@gmail.com for providing resolution. If the resolution is not satisfactory and accurate, then it would be clear that ICICI doesn't value its customers as well as its investors. Hence, strict actions will be taken from my side.
                        May 25, 2023
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        How this was resolved ?
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                          B
                          bansalparth111
                          May 23, 2023
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                          I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2023. The details of the Bond are as given below.

                          1. Option – II, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2023, Face value: 40, 000/- Redemption date: 27.10.23, Nos. of Bonds: 1
                          2. Bond Holder No.[protected], Certificate No. 2646
                          3. Name of Bond Holder: Pankaj Bansal, Neelam Bansal, prashant Bansal
                          4. Nos. of Bonds: 1, Distinctive Nos. 4932 – 4932

                          But, till date I have not received the redemption amount.
                          Please send me the amount in my bank.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Vivekanand007
                            from Ghaziabad, Uttar Pradesh
                            May 22, 2023
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                            Since last year October I am facing this issue unknown ecs emi is debited from account every month inr 570 also Nach mandate engen ot is also debited .
                            After so many of complaint to icici there is no solution.
                            Kindly take action
                            Vivek anand
                            Icici bank ac[protected]
                            Shoprix mall noida sector 61
                            Uttar pradesh
                            Mobile no [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Vivekanand007
                              from Ghaziabad, Uttar Pradesh
                              May 22, 2023
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                              Address: Noida sector 61

                              Since last year October I am facing this issue unknown ecs emi is debited from account every month also Nach mandate engen ot is also debited .
                              After so many of complaint to icici there is no solution.
                              Kindly take action
                              Vivek anand
                              Icici bank ac[protected]
                              Shoprix mall noida sector 61
                              Uttar pradesh
                              Mobile no [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Sunil D Sawlani
                                May 22, 2023
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                                Dear sir,

                                Dear Sir,

                                Acc No :[protected]
                                TID : 34065527

                                I have written a mail to close this terminal on the 06-Apr-2023 however I have been charged Rs.413 as rental charges on[protected].
                                I have written a number of mails to [protected]@fiserv.com, [protected]@icicibank.com / [protected]@icicibank.com. however I have not got any resolution.

                                I am fed up of following up with you on this issue. Request you to close this terminal and reverse the Rs.413.

                                Regards,
                                Sunil

                                Regards,
                                Sunil
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Soumaydeep Dutta
                                  May 21, 2023
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                                  Today, while checking through my back account, I noticed, the amount of 1899 rupees under the PPL/WPP_SR[protected]_Renewal of Policy. I am not sure of if I have enrolled in any such policies/schemes associated with the bank. Kindly, help me get my money credited bac to my account.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Poojaraijada
                                    May 21, 2023
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                                    I deposited a sum of Rs 1 lakhs through ICICI ATM machine. The machine took the cash but after some time displayed time out.
                                    Neither my amount came back, not it got credited to my account.
                                    I report to the branch manaher, she asked me to write an application and provided me a service request number SR[protected].

                                    She asked me to wait for three days.
                                    I am in urgent need of this amount. That was bank problem and error in machine. Why should I wait for three days. I have to urgently pay my dues from that amount.

                                    Why customer is suffering due to bank mistake. I am now waiting for my money. If ICICI bank cannot maintain network and machine then atleast deposition in the bank should be Manually.

                                    They are cheating the customers. Who is going to pay the interest of my amount for three days.

                                    The person handling the cash in ATM machine came just after 15 min. And i was make sure that the amount was one lakhs and it will go to the bank and backened will process the money.

                                    Then why I am waiting from the last 24 hours to credited my amount to my bank.
                                    Pl credit my amount by today otherwise bank will have to bear the consequences of this. I shall file a complaint against ICICI to consumer forum and banking ombudsman.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Sruthi-pg
                                      from Kochi, Kerala
                                      May 21, 2023
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                                      Address: Elamakkara, Ernakulam Kerala India pin 682026

                                      I have raised a request to close the icici bank account with account number[protected] on[protected] i visited the bank branch at Elamakkara, Ernakulam Kerala. And i received a message that account has been closed on[protected]. But again i am receiving messages that account has been activated without my consent and asking me to maintain 10000rs balance. I contacted customer care they are telling that message not from their end. Already one of the agent has been asked me to transfer the one of the other bank account and transfer money to this account. I also raised a complaint with icici they didn't take any action on that.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Hemanth_Raja
                                        from Bengaluru, Karnataka
                                        May 21, 2023
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                                        I got a call from ICICI bank stating that I am eligible for a pre-approved loan of 3lakh for 6.5% interest based on my diligent spend of ICICI credit card.

                                        I agreed with the loan for a tenure of 12months, but the executive has processed the loan for a tenure of 48months.

                                        The surprising part here is, they haven't sent a confirmation email or acknowledgment email regarding loan amount dispersal with any of the loan info, amount directly got credited to account.

                                        Later after the bill generation I realised that the tenure in the bill was not the one I requested, so raised a concern with icici team but I am not getting any resolution from them and they are telling I have to proceed with 48 months tenure only.

                                        It's completely the executives fault who processed the loan as I clearly mentioned to process the loan for 12 months tenure in the call.
                                        ICICI Bank customer support has been notified about the posted complaint.
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