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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 81

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N
Nishtha Desai
May 25, 2023
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Renewed credit card was sent to my official address. I am on vacation. Credit card was returned undelivered. Can you send it to my residential address.
Jyoti Pawar
Mob no [protected]
[protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr3p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    sduhun
    from New Delhi, Delhi
    May 25, 2023
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    Address: F-69 Arya Samaj Road, Uttam Nagar, New Delhi

    My parents are both 50 plus years old and run a small business. A few days ago, an ICICI executive named Anoop Kumar Singh visited their store and forcefully provided them with a card machine. He assured them that no charges would be levied on them for using the machine.

    However, to their surprise, the bank has recently deducted an annual fee for the machine from their account. Despite repeated attempts to reach out to the customer service department, they have been unable to get through to anyone. The calls keep getting disconnected.

    I am writing to request your help in resolving this issue. We would appreciate it if you could look into this matter and help us get the annual fee refunded. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

    TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2023
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr0a) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Jul 03, 2023
    Updated by sduhun
    Can I get the email add again? It says its protected.
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      M
      marwadi.bhai
      May 24, 2023
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      I have ICICI Bajaj Scooter Bond. It is maturated on 21st May, 2023. I don't know where to contact for the perticular issue as there is only ICICI Bajaj Scooter Bond mentioned on the copy. Please help me with that.

      I am attaching the bond copy below. Please check and provide the needful solution

      Thanks
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr1u) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Nitesh kumar pawar
        from Chandigarh, Punjab
        May 24, 2023
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        Address: Sector 35 Chandigarh

        My name is nitesh kumar pawar I am facing the issue with icici bank they deduct 590rs name of ECSRTNCHG02_050523_SR[protected]GST
        Every month 4 to 5 times I don’t know why this charges.
        In two day they deduct more than 4000rs
        May 24, 2023
        Complaint marked as Resolved 
        I want my all money back
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr2w) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          nandu191190
          from Rajkot, Gujarat
          May 24, 2023
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          I have icici bajaj bonds which is matured on 21/05/2023

          For redeem I contacted on [protected]@icicibank.com but there is no such response

          Please cooperate with all customers
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            Abkit Dutta
            May 23, 2023
            Resolved
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            My father had bought children growth bond -022001-cgb. Date of allotment was 28.08.2001. It is due to mature on 28.08.2022. My father had visited two of our nearest icici branches but has received no help, they just gave him two email ids: [protected]@3i-infotech.com & [protected]@icicibank.com, and I have mailed them to understand the procedure for redemption, but they haven't been responding to my mails. It is absolutely shameful that ICICI doesn't value its investors at all, I am also a customer of ICICI bank, this kind of treatment makes me want to close my bank accounts as well with them. So, unless I receive immediate resolution, I would take this matter to sebi, everyone knows about ICICI's corruption, sebi would bar them from raising money then. Also would take this matter up with RBI and consumer forum. This behaviour and approach is unacceptable. You can contact me at [protected]@gmail.com for providing resolution. If the resolution is not satisfactory and accurate, then it would be clear that ICICI doesn't value its customers as well as its investors. Hence, strict actions will be taken from my side.
            May 25, 2023
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            How this was resolved ?
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              B
              bansalparth111
              May 23, 2023
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              I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2023. The details of the Bond are as given below.

              1. Option – II, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2023, Face value: 40, 000/- Redemption date: 27.10.23, Nos. of Bonds: 1
              2. Bond Holder No.[protected], Certificate No. 2646
              3. Name of Bond Holder: Pankaj Bansal, Neelam Bansal, prashant Bansal
              4. Nos. of Bonds: 1, Distinctive Nos. 4932 – 4932

              But, till date I have not received the redemption amount.
              Please send me the amount in my bank.
              ICICI Bank customer support has been notified about the posted complaint.
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                V
                Vivekanand007
                from Ghaziabad, Uttar Pradesh
                May 22, 2023
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                Since last year October I am facing this issue unknown ecs emi is debited from account every month inr 570 also Nach mandate engen ot is also debited .
                After so many of complaint to icici there is no solution.
                Kindly take action
                Vivek anand
                Icici bank ac[protected]
                Shoprix mall noida sector 61
                Uttar pradesh
                Mobile no [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  Vivekanand007
                  from Ghaziabad, Uttar Pradesh
                  May 22, 2023
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                  Address: Noida sector 61

                  Since last year October I am facing this issue unknown ecs emi is debited from account every month also Nach mandate engen ot is also debited .
                  After so many of complaint to icici there is no solution.
                  Kindly take action
                  Vivek anand
                  Icici bank ac[protected]
                  Shoprix mall noida sector 61
                  Uttar pradesh
                  Mobile no [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    Sunil D Sawlani
                    May 22, 2023
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                    Dear sir,

                    Dear Sir,

                    Acc No :[protected]
                    TID : 34065527

                    I have written a mail to close this terminal on the 06-Apr-2023 however I have been charged Rs.413 as rental charges on[protected].
                    I have written a number of mails to [protected]@fiserv.com, [protected]@icicibank.com / [protected]@icicibank.com. however I have not got any resolution.

                    I am fed up of following up with you on this issue. Request you to close this terminal and reverse the Rs.413.

                    Regards,
                    Sunil

                    Regards,
                    Sunil
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Soumaydeep Dutta
                      May 21, 2023
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                      Today, while checking through my back account, I noticed, the amount of 1899 rupees under the PPL/WPP_SR[protected]_Renewal of Policy. I am not sure of if I have enrolled in any such policies/schemes associated with the bank. Kindly, help me get my money credited bac to my account.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Poojaraijada
                        May 21, 2023
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                        I deposited a sum of Rs 1 lakhs through ICICI ATM machine. The machine took the cash but after some time displayed time out.
                        Neither my amount came back, not it got credited to my account.
                        I report to the branch manaher, she asked me to write an application and provided me a service request number SR[protected].

                        She asked me to wait for three days.
                        I am in urgent need of this amount. That was bank problem and error in machine. Why should I wait for three days. I have to urgently pay my dues from that amount.

                        Why customer is suffering due to bank mistake. I am now waiting for my money. If ICICI bank cannot maintain network and machine then atleast deposition in the bank should be Manually.

                        They are cheating the customers. Who is going to pay the interest of my amount for three days.

                        The person handling the cash in ATM machine came just after 15 min. And i was make sure that the amount was one lakhs and it will go to the bank and backened will process the money.

                        Then why I am waiting from the last 24 hours to credited my amount to my bank.
                        Pl credit my amount by today otherwise bank will have to bear the consequences of this. I shall file a complaint against ICICI to consumer forum and banking ombudsman.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Sruthi-pg
                          from Kochi, Kerala
                          May 21, 2023
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                          Address: Elamakkara, Ernakulam Kerala India pin 682026

                          I have raised a request to close the icici bank account with account number[protected] on[protected] i visited the bank branch at Elamakkara, Ernakulam Kerala. And i received a message that account has been closed on[protected]. But again i am receiving messages that account has been activated without my consent and asking me to maintain 10000rs balance. I contacted customer care they are telling that message not from their end. Already one of the agent has been asked me to transfer the one of the other bank account and transfer money to this account. I also raised a complaint with icici they didn't take any action on that.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            H
                            Hemanth_Raja
                            from Bengaluru, Karnataka
                            May 21, 2023
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                            I got a call from ICICI bank stating that I am eligible for a pre-approved loan of 3lakh for 6.5% interest based on my diligent spend of ICICI credit card.

                            I agreed with the loan for a tenure of 12months, but the executive has processed the loan for a tenure of 48months.

                            The surprising part here is, they haven't sent a confirmation email or acknowledgment email regarding loan amount dispersal with any of the loan info, amount directly got credited to account.

                            Later after the bill generation I realised that the tenure in the bill was not the one I requested, so raised a concern with icici team but I am not getting any resolution from them and they are telling I have to proceed with 48 months tenure only.

                            It's completely the executives fault who processed the loan as I clearly mentioned to process the loan for 12 months tenure in the call.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              K
                              kingsathis
                              May 20, 2023
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                              I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                              for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                              This is against their terms and conditions, also injustice to me.

                              303 is not equivalent to 5589rs just for 3 days delay...

                              I'm a 9 year old ICICI ACCOUNT holder. now i think to revise my decision.. never wants back.

                              I want my money back.

                              please take necessary actions

                              ICICI sapphiro credit card

                              xxxxxxxxxx6009

                              mobile number 766****354
                              name: Sathish Kumar

                              This is a public forum. can I share my personal account details, here ?

                              please clarify.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                kingsathis
                                May 20, 2023
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                                I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                                for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                                This is against their terms and conditions, also injustice to me.

                                303 is not equivalent to 5589rs just for 3 days delay...

                                I'm a 9 year old ICICI ACCOUNT holder. now i think to revise my decision.. never wants back.

                                I want my money back.

                                please take necessary actions
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  P
                                  May 19, 2023
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                                  Dear sir/madam i want to redeem ICICI money multiplier bond of MMD 3 series, it's 1lakh bond i have 2 bonds and the redemption date is 1st May 2023 i have sent so many mails to ICICI but there is no proper response please help me to redeem the bond we are middle class family we are in need of our money they are making it difficult for us.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    bdeepanshu101
                                    May 19, 2023
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                                    I am Deepanshu. 826.00 Rupees has been deducted from my account as DP CHGS TILL MAR-23) DP charges on 08/05/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message on my mobile. I need justice and my money back immediately.
                                    My Account Number is[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Vaibhav Ganpat Mane
                                      May 18, 2023
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                                      Address: 101, 1st Floor, Adarsh Niwas building, Lokmanya nagar pada no 4, Thane West, 400606

                                      Hi,

                                      I am icici account holder, April 2023 my account got deducted as "CashTxnChgs-Branch-Aug21+GST" charges.

                                      I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        S
                                        Shalini_sha
                                        from Bengaluru, Karnataka
                                        May 18, 2023
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                                        This is regarding the request for Charges and services tax reversal request -SR[protected].

                                        Firstly, I have maintained more than a minimum balance on 5th of May to pay my education EMI.
                                        Will ICICI Bank deducted Rs 590 from my account on 11th may which not a genuine charges.

                                        Secondly, I have contacted customer support and raised a request on 12 May where I was informed that I would get refunded by I business day.

                                        It's been 3 business already no update or refund.
                                        And when I call customer service representative giving me different answers or cutting my call.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,
                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tozn) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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