[Resolved] ICICI Bank — Icici bank coral credit card - fraud | |||||
Icici bank will call and say that they will issue a new corporate credit card with no joining fee and no yearly charges. Then they say that based on the salary & eligibility they will provide the card best available card. I had strikethrough fees part of all card types on the application form (S[protected] just as surety. After handing over all the documents, they confirm that i am eligible for coral card and while cross verifying on joining fee and yearly charges, they confirm the same that it’s free. However, when statement is generated, they charge rs. 500/ - +tax as a joining fee. I had requested the customer care to revert the joining fee, but they did not.Instead they asked me to cancel the card but they cannot revert fees. This is icici’s big fraud against most of the customers which really need to be addressed. I had clearly told that if it’s not free, i don’t need any card. This is not the way icici bank makes fool of customers. I have icici bank sb account since 2008 and never thought they would cheat like this. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 02, 2015 ICICI Bank Customer Care's response Dear Customer (SandyUppala)We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2yg3q) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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