[Resolved] ICICI Bank — ICICI Bank Credit Card Registered mail id need to change

Himad Khatri

from Mumbai, Maharashtra

Feb 4, 2017

Address: Thane, Maharashtra, 400612

I was trying to contact customer care but not able to reach any executive to explain my problem.. As I was working with Swan solutions and Services and now i resigned from that company and joined Lauren Info tech Ltd. so i want to remove my old mail id which is currently registered(himad.[protected]@swansol.net). now i want to register my Mail id which is [protected]@gmail.com. this mail id also regitered with my bank account so i want to change this in my credit card also. but iam not able to reach any icici person who can help me. there is no any option in netbanking that i can change the mail id.. there is no any type of help available...

Kindly resolve my issue.

Regards
Himad Khatri
[protected]

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Mar 9, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2017

ICICI Bank Customer Care's response Dear Mr. Khatri,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team