[Resolved]  ICICI Bank — Icici bank credit cards

Address:400063

Card a/c number 4375 xxxx xxxx 4008 - though payment made within one month of purchase still showing due and charging interest. Samsung smart led tv purchased on 26/01/2016, as chroma retail had advertised an additional discount of 10% using icici credit card. Made full payment of 59, 465 on 24/02/2016 which is acknowledged in the march 23/03/2016 statement at the bottom as - 24/02/2016- click to pay payment received 59, 465cr. Still the same statement summary shows previous balance 59, 692.86 + purchases charges 2, 221 (Which includes interest 1, 939.87 & service tax.) shows interest. I paid it much before the due date. I am only a hdfc debit card user and only used the credit card due the the discount offered. The credit card was also forced upon me though i did not need it. Please therefore handle my first unfortunate purchase efficiently - as no interest was due - and tell me the credit amount after deducting the service tax which i have not paid - so that i will take advantage of the payback amount and surrender the card as i do not need a credit card.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a37kcw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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