[Resolved]  ICICI Bank — ICICI Bank Debit Card

My ICICI Debit card is expiring Oct 21.
SO they are sending a new card and asked me to verify the communication address.
My communication address was wrong, so i have updated the address.

Even after updating the communication address, they have sent the card in wrong address.

I have raised a complain in the ICICI Relationship manager mail ID, never got any response for that mail.

Then i have raised complaint in customer.[protected]@icicibank.com, got response finally, given the new address, . But even after this on a daily basis the delivery of the card is attempted with failure.

I have raised another complaint in the same mail chain, after that never got response.

I really hope ICICI somehow will resolve this issue and send my card to new address.
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Nov 15, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (594482) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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