[Resolved]  ICICI Bank — ICICI bank debited ecsrtnchg charges on my account

Am an icici bank customer. Today 06-mar-2024 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
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Apr 19, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2024
ICICI Bank Customer Care's response
Dear Kshivangirikar,

We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your email ID from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hii.. my name is saumya and i am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees had been deducted from my account. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

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