ICICI Bank — ICICI Bank debited Rs.588 for dcardfee

Hi,

I'm a salary account holder of icici for couple of years, they have debited a sum of Rs.588 from my bank account for dcardfee without my consent. The thing here is they themself silently debiting the amount in the backend without even giving a notice by email or text message, if i wasn't looking at my bank statement i would've never noticed this. This is not a right way to charge your customers without even informing them, just because they have their money deposited in your bank doesn't mean you can withdraw money as you wish without any prior notice.
I ask you to look into this complaint and I need my money credited back in my account ending with 9864.

Regards,
Arunalan
Email: [protected]@gmail.com