ICICI Bank — icici bank deducted rupees 1899 from my account on 13/08/2019

manishj720

from Mumbai, Maharashtra

Address:

313002

Hi, my mother has account in icici bank. They deducted rs.1899 from her account without her knowledge. They never informed me or asked me regarding this. She is not even have net banking so no chance of subscribing it online. She also never submitted any form/application for such policy.

1. This is really a loot from the bank.
2. They cant automatically deduct money and force any policy of them.
3. If they don't return our money back them we will have to close the account.

We need my money back.

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (764562) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 05, 2019

Updated by manishj720 I can't see the proper email id . It has been protected by forum.

Why can't you resolve the problem. I have already share the customer id.

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Comments

Rooheet

from Mumbai, Maharashtra

Account number *
Transaction date 26/08/2019
Transaction amount inr 472
Transaction type dr
Transaction description ACH/bdach-ilfsb/tivh 29598

How i can come to know there are any unknown 3rd party's debuting my account.

Please help me...

ICICI Bank Customer Care's response, Sep 3, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (764562_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team