[Resolved] ICICI Bank — icici bank dmc/[protected] dp chgs till jul-17 — 481.83 inr

naikaksh

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 421201

Hi team,

Why i have been charged for my demat account, while opening account - executive mentioned only transaction charges will be levied during any buying/selling of shares/securities. As such i have never used demat account for any transactions.

When i checked my bank transactions and i found that there is one debit transaction dmc/[protected] dp chgs till jul-17 — 481.83 inr.

This is serious breach of trust as i have been loyal customer to icici. Not at all acceptable. Need to know why icici is charging without informing customers?

Also, would expect my money back at the earliest.
Expecting a call from a concerned person - who can take my case forward and has authority to fix what is wrong otherwise i am filing a case against this.

My mobile number is [protected].

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Oct 5, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 03, 2017

Updated by naikaksh Poeple please be aware:

Also, to add to this, within 2 mins of logging complaint on 03/09/17 (Sunday 8.40 p.m.) i got a fake call from a person who was trying to convince me that he is a ICICI employee ánd asking me my Debit card number and to refund money back while we are talking. He called from mobile number [protected], employee code he gave(must be fake): amdf913587m.
When i asked him about his branch details, Sol ID he responded by saying dont remember. People please be aware of such fake calls and be alert if anyone asks for any bank related details.

That stupid guy didnt even had brain to ask me account number instead asked my debit card number. ##### must have no knowledge that banks dont work on sundays.

Sep 03, 2017

Updated by naikaksh one more fake call from mobile number [protected]. asking me debit card number and date on debit card pretending to be manager from Comsumer complaints. When i crossed questioned him he started abusing.
Will file now a complaint in cyber crime cell. These A$$&*%#@ need to be taught a lesson.

Verified Support

Sep 04, 2017

ICICI Bank Customer Care's response Dear naikaksh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team