[Resolved]  ICICI Bank — icici bank doing fraud with their customers

Address:New Delhi, Delhi

I had recently applied for a credit card of icici bank. The icici bank executive said that it is free of any annual charges for first year. However the very first month i got the credit card i was asked to pay rs 590. I tried calling their customer care but they said please enter the 16 digit credit card number, but the credit card which i have has only 15 digits. there is another 16 digit number given in very small digits in front. When i entered both the numbers separately, they say please enter a valid credit card number. Now the payment is overdue by a few days. Now another rs 590 has been added to it, the transaction which i have not done.
Was this information helpful?
No (0)
Yes (0)
May 28, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (266586) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23631
    Pending
    2046
    Resolved
    14256
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information