[Resolved]  ICICI Bank — icici bank - dp charges

Address:Indiranagar branch, Bengaluru, Bangalore, Karnataka

I have a demat account in icicidirect.com for 3 and half years now. When i checked my bank transactions and i found that there are dp charges debited to my savings bank account of rs.2, 227. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and false promise made as good as fraud. Please refund my amount to my savings account.

And when i check the icicidirect.com it clearly says pay '0' demat selling charges and more over dp charges are different from amc charges. Dp charges are on selling of shares. I have not used this demat account at all since from date of opening demat account.
Was this information helpful?
No (0)
Yes (0)
May 5, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5raaz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

According to icici bank rules, 30% to 35% of my work has been done, so if I need 30% to 35% disbursement of loan
Because money is being asked for loan many 26 days are asking for loan but nothing is processed, Please do my loan work by doing
ICICI Bank Customer Care's response, Mar 27, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5raaz_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I ordered Flipkart and the order was canceled after the order was canceled, Flipkart Customer reported it on March 2 and it was coming to my account by refund 14, till date no matter what my account did not come to
Rushikesh Bhujbal's reply, Mar 20, 2019
Refund not generate
ICICI Bank Customer Care's response, Mar 27, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5raaz_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23631
    Pending
    2046
    Resolved
    14256
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information