[Resolved] ICICI Bank — icici bank ecsrtnchg charges hit on my account num[protected]

GOWTHAM RATHINASAMY

from Mumbai, Maharashtra

Address:

tiruppur, 641604

Am an icici bank customer. On 11/04/2019 ecsrtnchg charged 407.77 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

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May 16, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (262594) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Vipinmahajan

from Shimla, Himachal Pradesh

We have order Domino's pizza through freechrage app but transaction failed and 560 rupees debited in my account.8 days has gone but you have not refund my debited amount so please refund my debited amount in my account on urgent.

Vipinmahajan's reply, Apr 13, 2019

No response from both freecharge & Icici Bank both side

ICICI Bank Customer Care's response, Apr 15, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (262594_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Vipinmahajan

from Shimla, Himachal Pradesh

Sir we are waiting no response 14 days has gone