ICICI Bank — ICICI Bank expression debit card cancellation and refund

ICICI Bank — ICICI Bank expression debit card cancellation and refund

I ICICI_Customer Oct 1, 2021 Oct 1, 2021 This thread was updated on Oct 1, 2021

I have been charged Rs. 588.18 including taxes for expression debit card which I didn't requested. They didn't inform me at all about the card issue and withdrawal of rs.588.18 from my account and I received a very unclear message. As well as, it seems they have blocked my basic debit card as it's not working now and there is no option to cancel the Expression debit card. I don't need Expression debit card as I already have a basic debit card and want to use that only. Please help me getting my money back and authorize my basic debit card again by cancelling expression debit card. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (571153) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team