[Resolved] ICICI Bank — icici bank fastag reference #[protected]

Gurmeet Ray

from Chandigarh, Chandigarh

Address:

2256, 1ST FLOOR, JAL VAYU VIHAR, sector 67, Mohali, Punjab, 160062

I have applied for ICICI Bank FASTag Reference #[protected] on Nov 30 2019 through their mobile app and had got a confirmation stating i will receive the fastag in 8 working days. I am a customer of ICICI bank for more than 15 years and am confident of their quality and dependency . This time however I am shocked that i have not yet received the FASTag even after the said days and I fail to understand how they of all could have delayed. I have tried all helpline nos. but none of them are reachable. There is no way I can check status of my FASTag and I don't know how to resolve this issue. Please help ASAP.

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Jan 17, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0373e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team