[Resolved]  ICICI Bank — Icici bank fraud

Address:	411006
Website:	www.icicibank.com

I had an outstanding of 25, 438.54 INR left on my credit card statement date 08/02/2016, I did make a payment of 25000 and there was only 438.54 left to be paid and to my surprise I later realized that ICICI bank had charger me an interest of 1212.68 rupees.
I feel like i have been duped of my money, and just cannot understand that i was charged an interest of 1212.68 rupees for 438.54 rs of outstanding left.
I mean is this the way the bank is making money. I have a habit of not checking the statement and just checking my messages and keeping a rough track of the expenses made.
This has put me under the impression that this might have happened with me a number of times, and it scares me that how many times ICICI bank must have robbed my money in this form.
This is so ridiculous as the bank can charge so much interest for such a small amount left to be paid.
I feel I should make a lot of people aware of it and encourage them to not to go with ICICI Bank as it does not value its customers, who are bearing the credit card for such a long time.
When asked for a refund to the customer care, they told me that a refund or any kind of reversal is absolutely not possible and that you can write an email to the customer care.
This is insane as the customer care representative is himself informing that nothing can be done and also is asking for an email without assuring that she would even try.

I would like to make this last request for a refund as 1212.68 rupees is not a big amount but i am wondering, that how many times this must have happened with me and that as a valued customer, what ICICI bank can do for them.

My details:
Name: Rajesh Muduluri
Mobile Number: [protected]