[Resolved]  ICICI Bank — ICICI Bank Home Loan Processing Fees Issues

Address:560001
Website:www.icicibank.com/Personal-Banking/loans/home-loan/index.page

Dear Consumers,

BEWARE of paying processing fee while applying for home loan in ICICI Bank:
===========================================================
Please don't pay home loan processing fee to ICICI Bank until you confirm that your home loan is going to be approved. ICICI Bank will give good service until they get the home loan processing fee. ICICI Bank representative will come to your home to collect the processing fee through cheque along with all the necessary documents. After collecting the processing fee they will start asking for few more documents which may not be available with you. So we request all the customers to get due diligence & confirmation from higher authority of ICICI Bank home loan department, after confirmation only you can pay the processing fee, otherwise they are not going to refund your processing fee at any cost as they will take signature from you on all the documents where in the documents it will be clearly mentioned that the sanction letter will be valid for only 3 months.

Please don't believe any ICICI Bank representative blindly until you get confirmation & due diligence from the ICICI Bank higher authority. It's better to visit ICICI Bank higher officials to get sanction of your home loan. Many innocent customers lost their home loan processing fees in ICICI Bank. So BEWARE.
Was this information helpful?
No (0)
Yes (1)
Nov 13, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3joad) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information