[Resolved]  ICICI Bank — ICICI Bank ICICI Bank CashTxnChgs-Branch-Aug 22+GST and CashTxnChgs-Branch-Jan+GST

Hi Team,

Account Number:[protected]
Transaction Date: 29 Sept '22 and 25 July '22

I am an ICICI account holder, 29 Sept '22 month my account got deducted as "CashTxnChgs-Branch-Aug22+GST" charges, and 25 July '22 as "CashTxnChgs-Branch-Jun22+GST" without my knowledge.

Rs 1008.90
Rs 413.00

I want you to refund the amount.
Without customer knowledge debiting the money is showing cheap behavior. And charges have been already deducted from my account this month. You are charging SMS alerts, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate it.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debiting the money. I am really worried about this deduction.