[Resolved]  ICICI Bank — icici bank imps transfer-timed out, money debited

I transferred rs 12000 through imps on 30th december 2017 at 9.57 am from icici a/c to the abhyudaya co-operative bank bank a/c.

Transaction ref:[protected].

The amount did not get credited to the beneficiary account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.12, 000.00 is timed out at beneficiary bank on 30-dec-2017 9:57:58. Txn status will be updated by bene bank in 3 working days."
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Jan 31, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4opqj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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