[Resolved] ICICI Bank — ICICI bank is forcing to link savings bank account with credit card account | |||
After migration to so called new software ICICI bank removed my registered mobile number from the Credit Card Account there by rendering my card useless for online transactions [i cannot receive OTP anymore].The reason given to me is that i cannot have same mobile number in savings account as well as in Credit card ! I am supposed to link credit card account with my savings account so that i give control to the bank to deduct from my savings account even when there are fraudent transactions on the credit card.The second option given to me is i maintain 2 mobile numbers. Both the options are not acceptable.I am choosing option 3 i.e stop using ICICI credit card and start using my other credit card! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. Please write to [protected]@icicbank.com with your contact details. Our official will contact you and assist.
Refer '072724' in the subject line.
Regards,
ICICI Bank Customer Service Team