[Resolved]  ICICI Bank — ICICI bank is forcing to link savings bank account with credit card account

Address:Bangalore, Karnataka

After migration to so called new software ICICI bank removed my registered mobile number from the Credit Card Account there by rendering my card useless for online transactions [i cannot receive OTP anymore].The reason given to me is that i cannot have same mobile number in savings account as well as in Credit card ! I am supposed to link credit card account with my savings account so that i give control to the bank to deduct from my savings account even when there are fraudent transactions on the credit card.The second option given to me is i maintain 2 mobile numbers. Both the options are not acceptable.I am choosing option 3 i.e stop using ICICI credit card and start using my other credit card!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr.Hedge,

We regret the inconvenience caused. Please write to [protected]@icicbank.com with your contact details. Our official will contact you and assist.
Refer '072724' in the subject line.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information