[Resolved] ICICI Bank — Icici bank lien marked against fd/rd for no reason - unable to close fd

sveerkar

Address:

Gautam Buddh Nagar, Uttar Pradesh, 301201

Sir,
I am completely surprised while doing online premature closure of my fd[protected]. This has caused unnecessary inconvenience to me as i was unable to close fd.
When i try to premature closure of this fd through my online bank account, i am not able to close it as i am continuously getting an error 'lein marked on fd/rd'. I am very frustrated with this experience. How am i supposed to close this account now as i need this amount immediately for purchasing of a property in next week.
I am having very bad experience with icici banking services.

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Jul 6, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

ICICI Bank Customer Care's response Dear Customer(sveerkar),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a46pdv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team