ICICI Bank — Icici bank ltd complaint against the icici collection agency harassment

Sub: Complaint against the ICICI Collection agent harassment- Mr Jeetendra (+[protected]

Dear Sir/Maam,

I have been subject to an endless barrage of calls for a personal loan which is not under my name but my relative. I was not aware when the said person took loan and neither was I the guarantor of the personal loan.
These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave several personal visits insulting me in my home, society and also followed me. I am suffering from, permanent incurable phobia due to ICICI Bank recovery agents.

This is a serious concern, I am been harassed by these people of ICICI bank for loan which I didn’t take. The Name of the executive is Mr.Jeetendra. His fraudulent mobile number is (+[protected]. Infact he refused to show his identity proof and any contact information related to him. One of the numbers He also refused to give his supervisor's number.
Some illegal acts done by him.

1.Shouted at me
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5.Done some indecent act
6.He was adamant and said that he will come in the night time to disturb till the time I do not pay him.
7.He was very rude and harsh and kept on shouting

These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I am filing a case in this Consumer Grievances Redressal Forum Delhi and had appealed this court to make ICICI Bank and their recovery officer - Mr.Jeetendra (The recovery agent) mentioned above and agents involved compensating me for peace and happiness. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.org

An appeal is also be made to President of India and PIL should also be filed in Supreme Court about the Financial Institutes or Banks like ICICI (- Mr.Jeetendra-The recovery agent) who misuses power of Section 138, 420, 406 on innocent clients.

In all fairness, ICICI Bank should have at least checked this persons credit worthiness before giving me personal loan.

I hope that you take note of this experience and prevent the same from occurring again.
A copy of his letter is being sent to following people/email ID's –
[protected]@aajtak.com - for necessary coverage
[protected]@indiatv.com - for necessary coverage
[protected]@zeenews.com - for necessary coverage
Some actions taken by RBI
Note: Wednesday, April 18, 2007
Allahabad High Court verdict against use of Gundaas by ICICI

Here's a verdict by Allahabad High court against ICICI Bank's illegal methods to use gundas to manhandle consumers for recovery of loans
Pl read this link
http://www.allahabadhighcourt.in/ejurix/servlet/WebViewJudgementDirectly?method=...
Note- Pl find the attached RBI Guidelines for the recovery agents.
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