ICICI Bank — Icici bank mab charges over saving bank silver account

Address:	New Delhi, Delhi, 110062
Website:	www.icicibank.com

Dear sir/madam,

This is mohit kumar srivastava, holding an icici saving bank account :


Account number:[protected]
Ifsc code: icic0001823
Branch: shivalik branch
State: new delhi


My complaint is related to the minimum account balance charges,
That bank has debited from my account without any communication in this regard.

I was told during the opening of this account that it is a zero balance account, but for this account i have been charged for mab every month.
In this regards, many a times i dropped mails to respective person at branch bank and also visited personally. But still the issue was not resolved. Every time i was assured to be informed once the issue has been resolve, but i am very much disappointed by this kind of non responsiveness.
Written request letter also handed to officials during the personal visit at branch, regarding revert of mab charges applied.

Now kindly suggest, how can i get the charges back to my a/c that have been charged for mab.

I am attaching the letters and mail forwarded to branch bank.

Please take some action against this bank for not complying rbi standards / guidelines.
If they are unable to rectify this issue, i will discontinue relation with icici bank.


Regards,
Mohit kumar srivastava
[protected]