[Resolved]  ICICI Bank — icici bank-minimum balance charge deducted from my account multiple times without any information.

Dear sir,
I'm kartic holding icici savings account. A/c#[protected] in feroz gandhi market in ludhiana.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis. Also, my balance was enough to fulfill the minimum deposit amount. I also try to call customer care number but unfortunately it is not reachable.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

14-03-18 mabchgs-feb18+gst 564.93
12-03-18 smschgs-jan18-mar18+gst 17.70
15-02-18 mabchgs-jan18+gst 331.64
11-01-18 mabchgs-dec17+gst 282.18
26-12-17 mabchgs-nov17+gst 272.33
22-12-17 mabchgs-oct17+gst 264.55
27-11-17 smschgsoct17-dec.17+gst 17.70

Why the hell they are deducting sms charges from me. I've never received any text message from their side about any of these transactions. I want all my money back.
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Apr 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
ICICI Bank Customer Care's response
Dear Kartic,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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