ICICI Bank — ICICI Bank-Money debited but not credited to the Beneficiary Account

Address:Ashoke Colony,Nabapally

I transferred Rs 35000 through IMPS on 30 November at 4:30 PM from ICICI A/C to Union bank A/C.
Transaction Ref No: MMT/IMPS/[protected]/Family/TANMOY GHO
The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

Got Message
"Dear Customer, IMPS Txn Ref.[protected] for Rs.35, 000.00 is timed out at Beneficiary Bank on 30Nov-2022. Txn status will be updated by Bene Bank in 3 working days."
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ic64) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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