ICICI Bank — ICICI Bank: Nach_ad_rtn_chrg

Address:Kolkata
Website:www.icicibank.com

Dear Team,

Within ONE DAYs (02/07/2021) of time ICICI Bank has deducted Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) as NACH_AD_RTN_CHRG~BAJAJHOU charges or you may say bounce charges for my LANs they have bounced auto debit cheques several times to charge more. I have taken Home Loan from Bajaj Finserv and total EMI Amount is Rs. 30687 per month from this ICICI Account. But due to lock down I failed to maintain sufficient balance for multiple months.

But this time I have funded the account for ECS from Bajaj Housing Finance Ltd. on 01/07/2021, without knowing the fact that ICICI will deduct such a huge amount nor have they informed me before deducting.

So it's my kind request to look into the matter as I am already frustrated, huge financial trouble due to this pandemic.
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ICICI Bank customer support has been notified about the posted complaint.
Jul 09, 2021
Updated by ANIRBAN SARKER
I did not receive any communication from ICICI Bank till now.

Deducting Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) without any intimation is not right, that too in this tough time, where we are actually facing financial crisis.

Kindly intervene urgently.
Verified Support
Jul 10, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (317214) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 13, 2021
Updated by ANIRBAN SARKER
Deducting Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) without any intimation is not right, that too in this tough time, where we are actually facing financial crisis.

Kindly provide a solution ASAP.
Jul 14, 2021
Updated by ANIRBAN SARKER
Deducting Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) without any intimation is not right, that too in this tough time, where we are actually facing financial crisis.

Please understand the customer's problem.

Kindly provide a solution ASAP ICICI Bank
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Deducting Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) without any intimation is not right, that too in this tough time, where we are actually facing financial crisis.

Kindly resolve the issue ASAP.

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