[Resolved]  ICICI Bank — ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

1. NACH_AD_RTN_CHRG~Of Bnk BFLf~02FEB21~574e018~A3796 24/03/2021 590RS
2. NACH_AD_RTN_CHRG~Of Bnk BFLf~03FEB21~45a846a~A3796 24/03/2021 590RS
3. NACH_AD_RTN_CHRG~Of Bnk BFLf~09FEB21~1cdb6fc~A3796 29/03/2021 590RS

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".
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Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f5xg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi Mr.Prashant,

I have raised complaint for the same issue.
Let me know, if you actually get any sort of help from the bank.
I belong from seoshala and having the same issue I don't know its a valid deduction or if they deduct is deliberately
I am also facing the same issue. my money also deducted from my bank account and i have no idea for what reason .
So my humble request to [protected]@icicibank.com
Kindly give me the details clarification.

I am also facing the same issue. my money also deducted from my bank account and i have no idea for what reason .
So my humble request to [protected]@icicibank.com
Kindly give me the details clarification.
It appears ICIC bank has come up with new fraud where the bank representative calls the customer saying balance more than one lakh is existing in the bank so convert to mod FD saving account which would convert some amount to FD with no negative issues. As transaction progresses the balance gets below FD amount you are charged penalty of 590/- in spite of having adequate balance in account. I am also facing the same issue.

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